Each product undergoes fresh cutting, followed by individual vacuum sealing and immediate freezing for shipment. They are dispatched in coolers with ice packs or dry ice, depending on the destination.

A: Yes, all shipped items are frozen, though some partial thawing may occur during transit.

A: We currently ship Monday through Wednesday. Orders placed before 1 pm EST on those days will be shipped the same day. Orders placed after 1 pm EST on Wednesday will be shipped the following Monday.

A: Free shipping is available for orders exceeding $300.

A: Delivery typically takes 1-2 business days depending on the destination.

A: For Japanese Wagyu, a quick sear on each side using high heat in a cast iron pan is recommended. Due to its richness, serving sizes are smaller compared to other steaks.

A: We strive to maintain variety and quality in our inventory by constantly updating our products.

A: With a heritage dating back to 1984, our expertise and passion in the meat industry have been honed over decades. We're dedicated to delivering the finest quality products and exceptional customer service, ensuring a premium experience for our customers.

A: A5 and BMS are grades and scores assigned to Wagyu beef based on specific standards. Please refer to our grading system page for detailed information.

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